Privacy Policy – HD Valley Junk Removal Services

HD Valley Junk Removal Services (“we,” “our,” or “us”) is committed to protecting your privacy. HD Valley Junk Removal Services is operated by Daniel Hernandez Sanchez, doing business as HD Valley Garden and Hauling Servic. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://hdvalleyjunkremoval.com/ or interact with our services.

1. Information We Collect

We collect basic personal information necessary to provide our services, including:

Name

Phone number

Email address

Service location or project details

Communication preferences

We do not collect sensitive personal information.

2. How We Collect Information

We collect information through:

Website contact forms

Direct customer inquiries

Phone calls and SMS communications

We do not use cookies, tracking pixels, or analytics tools.

3. How We Use Information

We use the information we collect to:

Provide junk removal, debris removal, waste management, and demolition services

Respond to service inquiries

Communicate with customers via SMS and phone calls

Provide service updates and follow-ups

4. SMS & Communications

By providing your phone number, you consent to receive SMS messages from HD Valley Junk Removal Services.

These messages may include:

Informational and transactional messages such as service updates

Appointment coordination

Follow-up communications regarding your request

Message frequency may vary.
Message and data rates may apply.

Opt-In

Customers opt in by:

Submitting a website form where they provide their phone number and explicitly agree to receive SMS messages

Requesting service information directly

Opt-Out

You may opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

We do not share SMS consent with third parties.

5. Data Sharing Policy

We respect your privacy and strictly protect your data.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer information is never sold, rented, or used for marketing distribution.

SMS opt-in data and consent are fully protected and are never used for promotional sharing.

6. Cookies & Tracking Technologies

We do not use cookies, tracking pixels, or any tracking technologies on our website.

7. Data Security Practices

We implement appropriate technical and organizational measures to protect your information, including:

Secure data storage systems

Restricted access to customer data

Industry-standard security safeguards

8. Data Retention

We retain personal information only as long as necessary to:

Provide our services

Maintain business records

Comply with legal obligations

9. Third-Party Services

We use GoHighLevel (GHL) as our primary platform for:

Customer relationship management (CRM)

Contact data storage

SMS communication

Automation workflows

GoHighLevel acts as a data processor and processes information only to support our business operations.

10. Your Rights & Choices

You have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your data

Withdraw consent for communications

To exercise your rights, contact us using the information below.

11. Opt-Out Instructions

You can opt out of communications at any time:

SMS: Reply STOP

Direct request: Contact us

12. Children’s Information

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

13. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

14. Contact Information

HD Valley Junk Removal Services
Operated by Daniel Hernandez Sanchez
Monterey, CA, United States

📧 [email protected]
📞 (831) 713-0124

Last Updated: April 29th 2026